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city response to covid-19

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City Facilities

 

City Hall, City offices and the Police Department lobby are closed to the public, with limited access by appointment only. Online services will remain available and phones will be answered during normal business hours. Employees are being encouraged to work remotely when possible, provided it does not interfere with vital operations. 

 

City Services

City services will be modified as follows: 

  • All public events and park reservations through May 31st are cancelled. 

  • Public parks and trails remain open, providing public space to remain active while practicing social distancing. Play structures and sports courts are closed throughout City limits. Restrooms at City parks are also closed. 

  • To alleviate worry and maintain a standard of health in our community, the City will not assess late fees nor disconnect water service until further notice. You will continue to receive bills and past due reminders during this time. If you are having trouble paying your bill, please call us at (360) 225-8281 or email utilityclerk@ci.woodland.wa.us  to make payment arrangements.

  • Utility payments can be made online or by mail or by drop box in parking lot next to City Hall.

Residents

  • Online services are available 24 hours a day.

  • There will be no late fees assessed for water bills until further notice, and there will no water shutoff during this time frame. Online utility payments will receive a credit of the online fee on the next bill in the amount of the fee. Please call (360) 225-8281 or email utilityclerk@ci.woodland.wa.us  if you are having trouble paying your bill and city staff will assist you with payment arrangements.

  • Start/Stop/Move Utility services may be completed by calling (360) 225-8281

City Businesses

  • Due to statewide restrictions on business operations, the City is working with local businesses to understand those restrictions and communicate with residents about which businesses and services are still available. If you have questions about your business, please call (360)225-8281 or email boycep@ci.woodland.wa.us

City Public Meetings

  • All non-essential meetings, including regular Parks Board and Planning Commission meetings, will be suspended. 

  • Essential City Council meetings will continue to occur but will be conducted via teleconference. City Council members will not be attending the meetings in person.

  • In the interest of the safety and welfare of the public, the community, and our employees and to limit the spread of the virus, Governor Inslee has ordered public meetings may not be conducted in person. Members of the public are invited to listen to City Council meetings via teleconference.

  • Instructions to listen to City Council live will be provided on the agenda located on our CivicWeb portal, the day prior to the meeting. 

  • Written comments may be submitted to the City Clerk-Treasurer, Mari Ripp, via email at rippm@ci.woodland.wa.us or placed in the drop box in front of City Hall no later than 5:00PM on the day of the scheduled City Council meeting. Comments will be compiled and provided to the City Councilmembers and, when necessary, City staff.

  • When possible, the City will attempt to postpone agenda items that may create more public interest and comment to a meeting when there will be a better forum for discussion.

  • As usual, a recording of all Council meetings will be made available on the City website the day after the meeting at our CivicWeb portal.